Terms and Conditions

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General Terms – Plant and Equipment Hire

  1. Our terms are strictly net – receipt of payment being required by the end of the month following date of invoice.
  2. We shall be pleased to open a credit account on the provision of satisfactory bank references etc.
  3. All hire rates exclude VAT, which is an additional charge.
  4. A minimum charge of £5.00 applies on all hires.
  5. The cleaning of any plant returned will be charged at cost
  6. Unless otherwise agreed in writing the Hirer is responsible for insuring against liabilities as set out in the “Hire Agreement”.
  7. All plant offered at a weekly rate is based on a 5 day – 40 hour week.
  8. Damage is chargeable to the Hirer’s account – fair wear and tear excepted. Repair of punctures is the Hirers responsibility.
  9. Missing items are charged at full replacement cost, and the Hirer will be responsible at 2/3rds rate until the account is settled.
  10. The Hirer is responsible for all fuels – water – grease – oils.
  11. Transport to and from the site is chargeable as an extra.
  12. All hire rates and minimum periods of hire are subject to alteration without prior notice.
  13. Acceptance of the plant on site implies acceptance of all CPA terms and conditions unless otherwise agreed in writing.
  14. End of the hire period: On completion of the hire all plant must be off-hired by contacting the plant office at the relevant hiring depot, and a unique off-hire number will be provided on request.

The Construction Plant-hire Association (CPA)

Terms and Conditions – Business-to-Business

Documents below: * to be read in conjunction with the CPA – Model terms and conditions.

Terms and Conditions – Business to Consumer

CPA terms and conditions are © Copyright of the Construction Plant-hire Association.

Concrete Standard Conditions of Sale

Standard Terms of Business for the Equipment machinery sales and repair

Out of hours Breakdown Call Out Policy

1. Standard Operating Hours

• Monday to Friday: 08:00 – 17:00
• Saturday: 08:00 – 12:00 (after 12:00 Out of hours rates apply)
• Sunday & Bank Holidays: Closed (Out of hours rates apply)

2. Call Out Charges

Out of hours call outs will be charged regardless of the reason for the call out.

Out of Hours (Evenings, Weekends, Bank Holidays)

• Call Out Fee: £150
• Labour / travel Rate: £135/hour
• Minimum Charge: 1 hours

3. Travel & Waiting Time

• Charged at the applicable labour rate.
• Travel time is calculated from Coppard Plant Hire Ltd depot to the breakdown location and back to the depot.

•Travel & waiting time is charged at the applicable labour rate.

4. Parts & Materials

• Charged separately.
• All parts used during repair will be itemised on the invoice.

5. Response Time

• Out of Hours: Within 2-4 hours, subject to availability.

6. Customer Responsibilities

• Ensure safe access to the equipment.
• Notify the company immediately upon breakdown.
• Maintain insurance cover for hired equipment.

7. Exclusions

• Repairs due to misuse, negligence, or unauthorised modifications may incur additional charges.
• Non urgent repairs requested out of hours will be scheduled for the next working day (standard operating hours).